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The future of Customer Success

The future of Customer Success

by | Apr 22, 2024 | Leadership, Revenue, Sales, Strategy

Customer success is evolving rapidly and is quickly taking on revenue ownership.Will it replace sales or marketing? We spoke with Chris Dishman, SVP of Customer Success at Totango Catalyst. Customer success is still in many companies a reactive department, and is...
Crafting a comp plan that is perfect for you

Crafting a comp plan that is perfect for you

by | Mar 11, 2024 | Leadership, Sales, Strategy

Intro: This week I got an interesting comment on a related compensation post on LinkedIn, in which I stated: 2 tips that stood out in building a compensation plan for your sales reps: When you build a comp plan, you really need to think, what are my goals as a company...
Creating your b2b tech sales outbound strategy

Creating your b2b tech sales outbound strategy

by | Mar 5, 2024 | Sales

How to create the right outbound motion for you in 2024, and why is it so important? Why is it important? Before we start: There is a lot of irrelevant information out there around outbounding that good trusting people are following and have zero results with. As...
Cracking the Revenue Operations Code

Cracking the Revenue Operations Code

by | Feb 12, 2024 | AI, Sales, Strategy

There is a new beast in town… it is called RevOps, still better known as Revenue Operations. Although not a novel idea, revenue operations has recently emerged as a key driver for overall revenue success within organisations. RevOps can best be described as the...