The future of Customer Success

The future of Customer Success

Customer success is evolving rapidly and is quickly taking on revenue ownership.Will it replace sales or marketing? We spoke with Chris Dishman, SVP of Customer Success at Totango Catalyst. Customer success is still in many companies a reactive department, and is...
Crafting a comp plan that is perfect for you

Crafting a comp plan that is perfect for you

Intro: This week I got an interesting comment on a related compensation post on LinkedIn, in which I stated: 2 tips that stood out in building a compensation plan for your sales reps: When you build a comp plan, you really need to think, what are my goals as a company...